How do I track my order?
Orders typically take 2–3 business days to process before shipping. Once your order has shipped, you’ll receive a confirmation email with your tracking number.
If you selected in-store pickup at a Ricki’s location, tracking information will also be provided by email.
If you did not receive a shipping confirmation email, please contact us at customerservice@cleo.ca.
Can I cancel or change my order?
Unfortunately, no. Once your order has been placed online, it can’t be cancelled or changed as we begin to process your order immediately to get it to you as soon as possible. We apologize for any inconvenience.
What payment options can I use on Cleo orders?
Cleo.ca accepts the following payment options:
-Visa / Mastercard
-Visa Debit / MasterCard Debit
- Pre-paid Visa & Mastercard
-PayPal (coming soon)
- Sezzle (coming soon)